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Showing posts with label Have Your Say. Show all posts
Showing posts with label Have Your Say. Show all posts

Friday, 18 March 2011

BBC closes Have Your Say

BBC News is to close Have Your Say - its comment and debate page for topical news stories. The exact closing date is not yet known, but the BBC say early April is "most likely".

The news was revealed in a blog post by social media editor, Alex Gubbay, which outlined the future of the social experience on the BBC website.

Rather than have "silos" of interactivity on individual webpages, the aim is to feature comment across the news website. The BBC is introducing Editors Picks and an option to recommend comments, which will "showcase interesting additional insight and perspective".

These changes have been in development for some time. In June 2010, Assistant Editor of Interactivity, Matthew Eltringham, told a News Rewired conference that the BBC was considering the introduction of Editors Picks and a Daily Mail style comment system with the ability for users to recommend comments.

Eltringham also indicated that Have Your Say, having moved to a BBC blog format, was in a "transitional phase". It appears that there might already have been talk of phasing it out.

It signals the next stage in the evolution of the BBC's approach to interactivity and the move is part of a broader range of changes to the BBC news website outlined by the editor, Steve Herrmann, on Wednesday.

Displaying audience comment has been a technical and editorial conundrum for a number of years at the BBC. Comments on blogs were strangled by spam in 2007 and various elements of comment moderation have been outsourced to Tempero.

The level of abuse in comments and the sheer volume that the BBC receives has also led senior correspondents such as Jonathan Agnew and Nick Robinson.

(And finally...the closure of Have Your Say means the people at Speak Your Branes, a blog that would sarcastically shred some of the more "interesting" contributions, will have to find themselves target.)

Monday, 28 June 2010

#Newsrw: BBC considers introducing Daily Mail-style comment system

The BBC is thinking about overhauling its comment system to allow users to comment beneath news stories.

Speaking at the News Rewired conference last Friday, the BBC's Editor of Interactivity, Matthew Eltringham, specifically mentioned the functionality offered by the Daily Mail website.

Which is interesting because much (in this case, rather dark) fun has been poked at the results of the Mail's occasionally erratic moderation procedure on news stories and the comments themselves.

Eltringham said the BBC was also considering highlighting the best comments by a process of editorial picks. But he said there are questions about how these would be chosen and by whom.

The move would be a departure for the BBC which currently siphons off audience comments on the news: on other webpages such as the Have Your Say section of the website; on correspondent or programme blogs; or within specific 'Points of View' web stories.

While the ability to comment 'below the line' would enable debate to gather around individual news stories, Eltringham was aware that it would undoubtedly raise other editorial questions.

He was discussing comments in the context of the future direction of the BBC's Have Your Say webpages. Earlier in 2010, Have Your Say was moved to a blog format and he described the pages as being in a "transitional phase".

Rather like the Mail's commenters, Have Your Say contributors have also caused much ironic amusement/exasperation (delete as appropriate).

Eltringham said the BBC was also beginning to work a little bit harder to engage with the audience on non-BBC platforms such as Twitter and Facebook.

He said the Corporation was only moderating comments on these sites with a "light touch" because web-users would expect more robust opinion to be available away from the bbc.co.uk domain.
 
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